Privacy Policy

Last updated: January 2024

Look, we get it - privacy policies can be a snooze fest. But here at Drakar Quinthorin Architecture, we're straight shooters, and we think you deserve to know exactly what happens with your info when you reach out to us or browse our site. No fancy legal jargon, just the honest truth about how we handle your data.

What We Collect and Why

When you fill out our contact form or shoot us an email, we'll collect the basics - your name, email address, phone number, and whatever details you share about your project. We're not being nosy, we just need this stuff to actually help you with your architectural needs. Can't design your dream sustainable home if we don't know who you are or how to reach you, right?

We also grab some technical info when you visit our site - things like your IP address, browser type, and which pages you check out. It's pretty standard web stuff that helps us keep the site running smooth and figure out what content folks actually care about.

How We Use Your Information

We're not selling your info to random companies or spamming you with junk. Here's what we actually do with it:

  • Get back to you about your project inquiries and consultations
  • Send you relevant info about our services if you've asked for it
  • Keep our records straight for ongoing and past projects
  • Improve our website and figure out what's working and what isn't
  • Meet legal requirements - y'know, the boring but necessary stuff

Who Gets to See Your Data

We're pretty protective of your information. We don't share it with third parties unless there's a really good reason. Sometimes we need to work with trusted service providers - like our hosting company or email platform - but these folks are bound by confidentiality agreements and can only use your data for specific tasks we've assigned them.

If there's ever a legal requirement or court order, we might have to disclose certain information. We're not thrilled about it either, but sometimes that's how it goes.

Cookies and Tracking

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These little bits of data help our website remember you and work better. They track basic stuff like whether you've visited before and what pages you looked at. Most browsers let you control cookies through their settings if you're not into that.

We might also use analytics tools like Google Analytics to understand how people use our site. It's anonymized data that helps us make the site better for everyone.

Your Rights

This is your data, and you've got rights. Here's what you can do:

  • Access: Ask us what information we've got on you
  • Correction: Tell us if something's wrong and we'll fix it
  • Deletion: Want us to delete your data? Just ask (though we might need to keep some stuff for legal reasons)
  • Opt-out: Don't want marketing emails? Unsubscribe anytime
  • Portability: Request a copy of your data in a readable format

Just shoot us an email at info@drakarquinthorin.info if you want to exercise any of these rights.

How We Protect Your Information

We take security seriously. Our website uses SSL encryption (that's the little padlock in your browser), and we store data on secure servers with restricted access. We're not Fort Knox, but we've got reasonable safeguards in place to keep your info safe from unauthorized access, theft, or loss.

That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security - nobody honestly can, despite what they might tell you.

How Long We Keep Your Data

We don't hoard information forever. We'll keep your personal data only as long as we need it for the purposes we collected it for. If you're a client, we'll keep project-related info for at least seven years (that's standard practice in Canada for business records). For general inquiries, we'll typically clear out old data after a couple years if there's been no ongoing contact.

Third-Party Links

Sometimes we link to other websites - maybe supplier sites, inspiration boards, or industry resources. Once you click those links, you're on their turf, and their privacy policies apply. We can't control what they do with your data, so give their policies a read if you're concerned.

Canadian Privacy Laws

We're based in Vancouver, BC, which means we follow Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act). We've structured our practices to comply with these regulations because, well, it's the law, and also because it's the right thing to do.

Changes to This Policy

Things change, and sometimes we'll need to update this privacy policy. When we do, we'll update the date at the top and post the new version here. If there are major changes, we might send you an email about it. We won't pull any sneaky moves - you'll always know where you stand with us.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your data, don't hesitate to reach out. We're real people here, and we're happy to chat about it.

Email: info@drakarquinthorin.info

Phone: (604) 555-7829

Mail: 1247 West Georgia Street, Suite 402, Vancouver, BC V6E 4E1